Privacy Policy

This policy statement was updated on 1 May 2021

KCK Group (“KCK”) values your trust in us and respects the need to maintain the security and confidentiality of information that you provide to us, whether or not you are a KCK client, a registered user or a visitor to our website. By submitting or providing your Personal Data, you consent to the use of your Personal Data collected by KCK and all persons involved in the provision of services, recruitment and communicating with you, in the manner as set out in this Notice.

KCK shall have the right to modify, update or amend the terms of this Notice at any time by placing the updated Notice on the Website. By continuing to communicate with KCK or by continuing to use KCK’s services following the modifications, updates or amendments to this Notice shall signify your acceptance of such modifications, updates or amendments.

Collection of Personal Data

We collect only personally identifiable information that is specifically and voluntarily provided by you. We receive various types of private and Personal Data in the course of your communicating with KCK or by continuing to use KCK’s services, including but not limited to the following:-

a. name, address, NRIC, Title, company address, email address, account number, telephone and fax numbers; and

b. any information which may identify you, your spouse or family members

In addition to the Personal Data you provide to KCK directly, KCK may also collect your Personal Data from a variety of sources, including without limitation at any meetings, events, conferences, seminars or talks organised or sponsored or attended by KCK.

From time to time you may also voluntarily provide KCK with unsolicited personal information – that is, other than where KCK has requested the same (for example, through the KCK websites). If you do wish to provide such information for any reason, you consent to KCK using that information in the ways described in this Privacy Notice or as described at the point where you choose to disclose this information. Further, when providing such unsolicited information, we ask that you not provide any sensitive information.

Purpose of Personal Data collected

We may collect, use and process your Personal Data for the purposes in connection with the services you have requested and for the activities you have attended or enquired which shall include but not limited to:-

·provide services to you

·recruitment purposes

·contact us for further information

·internal administrative purposes

·register for events and conferences

·distribute requested reference materials


It is KCK’s policy only to disclose information to third parties under the following circumstances (not exhaustive):

·As required by law through subpoena, search warrant or other legal process

·Banks and financial institutions

·Insurance providers

·Any professional bodies

·Any service providers

·Any professional advisors and external auditors

·When required to deliver publications or reference materials requested by you

·When required to facilitate conferences or events hosted by a third party.

We recognise that your information is valuable and we take all reasonable measures to protect your information while it is in our care.


The Personal Data you submit to KCK will only be retained for as long as is required for the purposes for which it was collected or as required by law. We retain Personal Data in accordance with KCK’s retention policy which is in line with the applicable law.

Accuracy of Personal Data

When personally identifiable information is collected, KCK assumes responsibility for keeping an accurate and up-to-date record of the Personal Data once you have submitted and verified the data. KCK does not assume responsibility for verifying the ongoing accuracy of the content of Personal Data. If KCK is informed by you that any of your Personal Data which we have collected is no longer accurate, KCK will only make appropriate corrections based on the updated information provided by you. KCK is committed to providing reasonable and practical access to you for the opportunity to identify and correct any inaccuracies. When requested and practical, KCK will delete identifying information from current operational systems.


KCK has implemented generally accepted standards of technology and operational security in order to protect personally identifiable information from loss, misuse, alteration or destruction. All KCK employees follow a security policy. In particular, we ensure that all appropriate confidentiality obligations and technical and organisational security measures are in place to prevent any unauthorised or unlawful disclosure or processing of such information and data and the accidental loss or destruction of or damage to such information and data. Only authorised persons are provided access to personally identifiable information.

Customer Questions or Complaints

KCK honours its commitment to protect its customers’ privacy. If you have any queries, concerns or complaints on customer information or services, please contact us at the following address:-

Unit 1-2-5 Suite A
No 1 Jalan P Ramlee
10460 Penang
Tel : +604- 281 7757 Fax : +604- 282 9425